Frequently Asked Questions

You should be able to view the results of your BackGround ReportCard by navigating to the Offenses section from your Dashboard after you log in. If you cannot view your BackGround ReportCard for any reason, please contact customer service so that a representative can help you.

No. EasyExpunctions is an online document provider. We are not your attorney and do not represent you, however we want to see you succeed and are always available to offer support and encouragement if you are nervous about your hearing or have questions about where to go. Please contact us whenever you have any concerns.

EasyExpunctions uses proprietary technology we have developed that analyzes statutes, public records and information provided by our customers to generate documents. We do not provide legal advice so you should always rely on the information you receive from a licensed attorney if it conflicts with any information we provide. Sometimes our system flags a potential issue, even when a customer is eligible to have their record cleared under the law, and when this happens we will not sell a customer documents. Because we offer industry leading consumer protections, including a comprehensive Money Back Guarantee that covers any amount you pay to us or a court in filing fees, we only provide documents to individuals we have a high degree of confidence will be successful if they file the documents without the assistance of an attorney.

Immediately contact an attorney to discuss your options. Most rulings made by a court can be appealed but individuals must act quickly to preserve their right to appeal. There are also strict time limits individuals have to respond when post trial motions or appeals are filed so the sooner you contact an attorney the better. Unfortunately, at this time EasyExpunctions does not sell any documents for individuals to use in filing post trial motions or when appealing an adverse ruling so your best option is to contact an attorney immediately. EasyExpunctions will not be a party to any agreement you enter into with an attorney to represent you. Also make sure to contact customer support and request a full refund under our Money Back Guarantee.